Being an effective server requires many skills, including excellent people skills, a strong short-term memory, and endurance. Servers make less than minimum wage, but that doesn’t mean that you can’t make liveable money. It’s up to you how much you make in tips. Your salary is only a base and the possibility to make excellent money is up to you.
Improving your skills through one of many hospitality courses is an excellent way to hone your skills and increase the amount of money you take home at the end of your shift. Let’s take a closer look at a few proven ways to make more money as a server.
Greet Your Customers
No one wants to be seated and then forgotten when they are at a restaurant. It’s important to greet your customers as soon as possible. You may only have a moment to spare, but it’s important to let your customers know that they have been seen and that they are important to you. Always smile, introduce yourself and let your customers know that they will be served promptly.
Connection
Customers that feel a connection to their server often tip more at the end of the meal. It’s up to you to establish that bond. It can be as simple as a comment on the weather, or a compliment on someone’s scarf. Let your customers know that you are a person just like them and they will feel more generous when it comes to leaving a tip.
Communicate
Good communication is the key to a smooth service. Don’t be afraid to speak up when it comes to providing the best service to your customers. Read their orders back to them for clarification to let them know that you truly care about getting their meal correct.
Good Attitude
You may have already had a long day on your feet, hustling between tables and the kitchen. But, it can’t be understated how far a good attitude will go when it comes to your tips. It’s up to you to provide an excellent dining experience for your customers. Focus on keeping a positive attitude with your customers and your coworkers and your shift will be more profitable.
Professional Development
Much more goes into becoming a premium server than most people think. If you truly love being a server and want to make more money to put towards your travel fund or a shopping spree, you may want to consider honing your skills. There are many hospitality courses available to servers that will teach you the tricks of the trade that will earn you more with every shift.
Upsell
As a server, part of your job is to know your menu. Larger bills most often result in higher tips. When your customers ask your opinion about what to get, upselling a more expensive meal can work to your advantage.
Write On the Receipt
Your last chance to influence the size of your tip happens when you deliver the bill. Always thank your customers and let them know that you have enjoyed serving them. A simple thank you written on the bill can go a long way to a higher tip percentage.
If you are working as a server, follow these tips to help you earn more money.