Vehicle service contracts get a bad rap because some companies are more concerned about making money than helping their customers and clients. However, the right vehicle service contract company provides their customers peace of mind in a way that is fair and reliable.
CarGuard Administration, a leading vehicle service contract company, is the best in the industry for providing innovative, fair, and transparent vehicle service contracts. Being led by CarGuard Trevor Smith, the company takes a unique service-centric approach to provide the best service for its customers.
CarGuard Administration provides its customers phenomenal peace of mind by offering some of the most competitive vehicle service contracts that are fair and worth the money. The company actively pursues improved customer service by listening to their customers carefully and supporting different organizations, such as the 2021 PACE Convention.
As a result, CarGuard’s customers know exactly what they are getting from their money and receive the best customer service in the industry. More so, they enjoy peace of mind from their vehicle without experiencing any hassle from their selected vehicle service contract company.
A Quick Note About Vehicle Service Contracts
Before looking at CarGuard Administration specifically, let’s take a moment to understand exactly what vehicle service contracts are and how they differ from regular warranties. According to the Federal Trade Commission, a vehicle service contract is similar to a warranty, but it does not classify as a warranty.
Simply put, an auto warranty is a contract that covers defects or malfunctions for a set amount of time after you purchase your car. In comparison, a vehicle service contract will pay for or perform a car repair or service. You can purchase a vehicle service contract at any point in time, and you can customize how long they last.
The major benefit of having a vehicle service contract is that it gives you peace of mind about your vehicle. Even if your warranty has expired, the vehicle service contract ensures that you don’t have to pay out of pocket for any unforeseen expenses.
Of course, you need to read the fine print of any vehicle service contract you select. Some contracts are highly expensive and don’t cover all accidents. By reading the fine print, you can double-check to make sure the contract is worth it. By selecting the right warranty provider, it will be.
CarGuard Trevor Smith on Running a Vehicle Service Contract Company
Because some vehicle service contract companies take advantage of their customers, CarGuard Trevor Smith wanted to do something different. To ensure that customers have complete peace of mind and control over their vehicle service contract, CarGuard Administration specifically is designed with the customer in mind.
What truly sets CarGuard apart from other vehicle service contract companies is that they take a unique client and customer-centric approach. In other words, CarGuard takes your vehicle’s success seriously and makes sure to adjudicate your claims fairly and expediently. All the while, they provide great customer service.
Company Values
CarGuard Trevor Smith wants his vehicle service contract company to stand out from the competitors by offering the fairest, quick, and reasonable plans in the industry, and the CarGuard values demonstrate this desire and high level of company expectations.
The four legs of the company’s values include innovation, customer service, responsiveness, and transparency. All of these legs go back to the customer to ensure that CarGuard’s users know what they are getting and know that they are getting the best vehicle service contract in the industry.
Furthermore, the values allow all of the company’s members, not just CarGuard Trevor Smith, to know what goals they are striving for. Once again, this company recognition creates a culture of high expectations so that the customers get best-in-class contracts and services.
CarGuard and The PACE Convention
To ensure that the company provides top-notch customer service, CarGuard Trevor Smith is a supporter of the PACE convention. PACE is an acronym that stands for Professional Association for Customer Engagement. As the name suggests, the PACE Convention is completely geared to help companies engage with their customers.
For the 2021 PACE Convention that will take place in September of this year in Arlington, Virginia, CarGuard Trevor Smith is a supporter. By supporting the PACE Convention, CarGuard continues to live out its mission to create a customer-focused vehicle service contract company.
Conclusion
In short, CarGuard Trevor Smith has specifically designed CarGuard to stand out from other vehicle service contract companies by specifically focusing on the customers. This customer-centric approach allows the company to provide worthwhile, fair, and ethical vehicle service contracts to their customers.
For the future, CarGuard continues to develop its customer-centric approach by participating in different events, such as the PACE Convention. This participation and active learning further provide the CarGuard customers best in class customer service that they can depend on, now and in the future.
