In a recent legal filing, Yisroel Liebb, an Orthodox Jewish passenger from New Jersey, has accused United Airlines of misconduct during a flight from Tulum, Mexico, to Houston, Texas. The incident, which occurred on January 28, 2025, has raised concerns about passenger rights and in-flight protocols. ​
Incident Details
According to the lawsuit, approximately 30 minutes into the flight, Liebb experienced severe constipation and proceeded to use the aircraft’s lavatory. After about 20 minutes, his travel companion, Jacob Sebbag, was awakened by a flight attendant and asked to check on Liebb. Liebb assured Sebbag that he would exit shortly. Ten minutes later, the pilot reportedly demanded that Liebb vacate the bathroom immediately. Despite Liebb’s indication that he needed a few more moments, the pilot allegedly broke the door lock, forcibly removed Liebb with his pants down, exposing him to fellow passengers and crew members.
Allegations of Discrimination
The lawsuit further claims that during the altercation, the pilot made derogatory remarks about Liebb’s Jewish faith, commenting on “how Jews act.” This has led to allegations of religious discrimination, compounding the distress experienced by Liebb.
Post-Flight Detention
Upon arrival in Houston, both Liebb and Sebbag were reportedly escorted off the plane by Customs and Border Protection (CBP) officers. They allege that they were detained, searched, and subjected to excessive force, resulting in physical injuries, including severe wrist pain from tight handcuffs. The detention caused them to miss their connecting flight to New York City, leading to additional expenses for accommodations. ​
Legal Actions and Responses
The lawsuit, filed in the U.S. District Court for the Southern District of New York, seeks damages for physical injuries, emotional distress, and financial losses. United Airlines has declined to comment on the ongoing litigation. CBP officials acknowledged responding to a disturbance at the airline’s request but refrained from further comments due to the pending lawsuit. ​
Implications
This incident underscores the importance of clear communication and proper protocol between airline staff and passengers. It also highlights the need for cultural sensitivity and adherence to non-discriminatory practices in customer service. As the case proceeds, it may prompt airlines to re-evaluate their training programs and in-flight procedures to prevent similar occurrences in the future.
